This Privacy Policy explains how Huizhou Hinata Technology Co., Ltd. (“VocalPal,” “we,” “us,” or “our”) handles information when you use the VocalPal mobile application, this website, and related support services.
1. Information we process
Depending on the features you use, we may process account details you provide, such as an email address, display name, or profile image; device and app information needed to operate and improve VocalPal; purchase and subscription status supplied by the relevant app store; and information you include when contacting support.
2. Microphone and audio
VocalPal needs microphone access to detect pitch and display vocal feedback while you sing or hum. Audio used for real-time pitch detection is processed and stored on your device and is not uploaded to our servers. Microphone access begins only when you start a recording or pitch-detection feature and ends when you stop it or leave that feature. You can withdraw microphone permission in your device settings, although related features will no longer work.
3. Files and device permissions
If you choose to export an audio file, VocalPal may request access needed to save that file on your device. The app may also request limited device permissions required for features you choose to use. You can manage these permissions through your operating system settings.
4. Purchases and subscriptions
Payments are processed by Apple, Google, or another store through which you obtained VocalPal. We may receive purchase identifiers, product details, subscription status, and transaction status so that we can activate paid features and provide support. We do not receive your full payment card details.
5. Website analytics
This website may use privacy-conscious measurement tools, including Google Analytics when enabled, to understand visits, page performance, approximate location, browser type, device type, and interactions with the site. These providers may use cookies or similar technologies. You can limit cookies through your browser settings or compatible opt-out tools.
6. How we use information
We use information to provide and maintain VocalPal, deliver purchases, secure accounts and services, answer support requests, diagnose problems, understand product performance, comply with law, and improve the app and website. We do not sell your personal information.
7. Sharing and third-party services
We may share only the information necessary with service providers that support hosting, analytics, customer support, authentication, payments, or app distribution. Their handling of information is governed by their own terms and privacy policies. We may also disclose information when required by law, to protect users or our rights, or as part of a merger, acquisition, or similar business transaction subject to appropriate safeguards.
8. Retention and security
We keep personal information only for as long as needed for the purposes described here or as required by law. We use reasonable administrative, technical, and organizational safeguards, but no internet or storage system can be guaranteed completely secure.
9. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, or to withdraw consent. You may also manage app permissions on your device and delete your account through available in-app account settings. We may need to verify your identity before completing a request.
10. Children
VocalPal is not directed to children below the minimum age required to consent to digital services in their location. If you believe a child has provided personal information without appropriate permission, please contact us so we can review and delete it where required.
11. Changes to this policy
We may update this policy as VocalPal changes or legal requirements evolve. We will revise the date above and provide additional notice when a change is material.
12. Contact us
For privacy questions or requests, visit our Contact page or email developer@leleyes.com.